Accessibility Statement

Last updated: 3 June 2026

Our commitment

SalesSign is committed to making our products and information accessible to as many people as possible, including people who use assistive technologies such as screen readers, screen magnifiers, speech recognition software and keyboard-only navigation. We treat accessibility as an ongoing responsibility rather than a one-off project, and we work to improve it as our website and application evolve.

Conformance target

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines, published by the World Wide Web Consortium (W3C), explain how to make digital content more accessible to people with a wide range of disabilities. Level AA is the standard most commonly referenced in procurement, regulation and contractual requirements.

Conformance with WCAG is measured on a sliding scale. Our target is full conformance, meaning the relevant content fully meets the standard without exceptions. Where we fall short of that target today, we describe the known gaps in the “Known limitations” section below and treat closing them as planned work.

Scope of this statement

This statement applies to:

• Our website — the marketing and information pages published at salessign.io, including this page, our features, pricing and legal and trust content.
• Our application — the SalesSign product used to build, send, track and eSign proposals, including the components delivered inside Salesforce and any associated web interfaces used to complete signing.

Because SalesSign is a Salesforce-native application, parts of the experience are rendered using the Salesforce platform and its standard user-interface components. The accessibility of those underlying platform components is determined by Salesforce. Our commitment covers the parts of the experience we design and control; where a barrier originates in the underlying platform, we will say so and, where practical, raise it with the platform vendor and offer a workaround.

Measures we take

Known limitations

Despite our efforts, some parts of our website and application may not yet be fully accessible. We are transparent about the issues we are aware of so that you can plan around them and so that reviewers can assess our current position accurately. Known limitations currently include:

we are not aware of any material accessibility barriers at this time; if you encounter one, please tell us and we will put it right

If you encounter a barrier that is not listed here, please tell us using the details below. Reporting issues helps us keep this section accurate and helps us prioritise.

Reporting an accessibility barrier

If you cannot access part of our website or application, or you find content that is difficult to use with assistive technology, we want to hear about it. When you contact us, it helps to include:

• the web address (URL) or the area of the application where you found the problem;
• a short description of the problem and what you were trying to do;
• the assistive technology, browser, device or operating system you were using, if you know it.

You can report a barrier to: admin@salessign.io.

VPAT and conformance documentation

A Voluntary Product Accessibility Template (VPAT) describing how SalesSign measures against accessibility standards such as WCAG 2.1 and Section 508 is available to customers and prospective customers on request. Procurement, security and legal reviewers can request the current VPAT, along with any supporting conformance information, using the accessibility contact above.

Regulatory awareness

We monitor the accessibility laws and standards that apply to our customers and to us, and we factor them into how we design and assess our products. In particular, we are aware of:

• The European Accessibility Act (EAA) — EU Directive 2019/882, which sets accessibility requirements for a range of products and services across the European Union.
• The Americans with Disabilities Act (ADA) — United States legislation that has been applied to digital services, commonly referenced against the WCAG standard.

This statement is provided for transparency. It is not legal advice, and it does not by itself create or limit any rights or obligations under these or other laws. Where a specific contractual or regulatory accessibility requirement applies to your organisation, please raise it with us using the accessibility contact above so we can address it directly.

Preparation of this statement

This statement was prepared on 3 June 2026 and last reviewed on 3 June 2026. It is based on a self-assessment carried out by our team. We review this statement regularly and update it as our website and application change and as we close known issues.